Refund and Returns Policy

Refund Processing

Once your claim is reviewed and approved, a refund will be processed within 14 business days to your original payment method. Processing times may vary depending on your bank or payment provider.

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Please Note:

• Refunds are not issued for change of mind, incorrect selection, or delays caused by courier services
• All claims must be submitted within 48 hours of delivery
• Melbourne weed store reserves the right to refuse refund requests that do not meet the above criteria

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Thank you for choosing MELBOURNE WEED STORE. We’re here to support your safe and seamless access to medicinal cannabis.

Return Policy

At Melbourne weed store, we are committed to delivering premium medicinal cannabis products in accordance with Australian regulations and pharmaceutical standards. Due to the nature of our products and legal restrictions, we do not accept returns or exchanges under any circumstances.

Why We Don’t Accept Returns

Medicinal cannabis products are classified as prescription medications. Under Australian law, once these products have been dispensed, they cannot be returned or resold, even if unopened. This policy ensures patient safety, product integrity, and full regulatory compliance.

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Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your delivery. We will work with the pharmacy or delivery provider to investigate and resolve the issue as quickly as possible.

📧 Email: Sales@melbourneweedstore.com